At Anabia Collection, customer satisfaction is our priority.

Eligible Returns

Products can only be returned or exchanged if:

• The wrong product was delivered
• The product arrived damaged or leaked
• The product is expired or defective

Return Conditions

• Claims must be made within 3 days of delivery
• Product must be unused and in original packaging
• Proof of purchase/order number is required

Non-Returnable Items

• Opened or used products
• Change of mind after delivery
• Personal care items due to hygiene reasons

Refund Process

Approved refunds will be processed within 7 working days through bank transfer or mobile wallet.